Relationship Manager - Asset Management

Are you looking for a team to grow with a good pace of progression? A company that looks out for its' employees and have awesome working culture!

About the team:

• The Client Services team covers clients across Asia.
• As a Relationship Manager (“RM”), you will be responsible for proactively managing a portfolio of clients 

Role and Responsibility:

• Establish professional relationships with clients and other key internal/external parties as required
• Drive strategic communication with clients and negotiate service level agreements (SLA)
• Good communicator with various business functions, operational and support teams to promote effective internal communication
• To understand  clients’ technology, operational infrastructure, structure and business vision
• To identify opportunities to expand existing relationship by cross-selling additional products/services
• Monitor and manage client SLAs and operational deliverables and review client profitability & accounts receivables and address negative trends
• Review risk logs and support, co-ordinate and communicate incident resolution as necessary
• Participate and organize operational due diligence reviews and client visits
• Compile periodic board reports, Key Performance Indicators and scorecards for clients
• To carry out periodic risk assessments and peer reviews of clients
• To maintain client status, commentary and client updates on internal CRM tools

About You:

• Ideally 7+ years related work experience in the financial serviced industry with 2+ years formal people management/ leadership experience